IFS Application Manager

Location: Netherlands
Type: Full-Time/Permanent – Hybrid (3/4 days in the office)

As the IFS Application Manager you will bridge the gap between business and the ERP system. You think along with the user, act as a source of information and manage and optimise the ERP system customer sites. As the application manager is responsible for advising customers and configuring, setting up and installing the application at these customers at a functional level.

IFS Application Manager Responsibilities

• You support our customers with the further design, configuration and implementation of the optimal solution within IFS or IFS-related applications.
• You have a strong interest in the technical possibilities of ERP and keep yourself informed of the latest ICT developments.
• You are able to manage and monitor the IFS application (functionally)
• Based on your insight into business processes, you are able to translate the needs of our customers into possibilities within IFS or IFS-related applications.
• You map out user wishes and translate these into a functional design and improvement proposals/advice;
• In collaboration with technical management, you arFe responsible for the continuity of the system (management, performance and maintenance);
• You implement changes in the layout;
• You are the point of contact for users;
• You are the link with external parties such as suppliers or external consultants;
• You perform both regular and ad-hoc updates to the application;
• Providing education and training to colleagues and key users;
• In addition to the ERP application, there are adjacent applications. In managing these applications, you will have a similar role.
• You draw up functional and test specifications, you test the application/solutions (in conjunction with any customization)

We are looking for someone who has

• 2+ years experience with IFS 
• Knowledge of IFS ERP (Apps 10 and/or Cloud)
• Knowledge of business processes
• Knowledge of SQL database is a plus
• Knowledge of management processes (ITIL, ASL, BiSL )
• Good command of Dutch and English, both spoken and written

If you are interested in this role, please reach out to me for an introductory conversation.