Build Your Project Team
Core expertise for both pre- and post-go-live projects.
IFS Service and Maintenance Consultant
The IFS Service Maintenance Consultant typically at pre-go-live stage plays a crucial role in the set-up, configuration, and maintenance of the IFS (Enterprise Resource Planning) system. Although their area of specialism is in the Service and Maintenance module, they’ll typically have expertise in Sales and CRM. Their expertise guarantees a smooth transition, minimising disruptions, and setting the foundation for efficient and reliable long-term system operation.
IFS Projects Consultant
The IFS Projects Consultant is instrumental in deploying the Services and Maintenance module. They analyse business needs, configure the module and train staff. Their expertise ensures seamless integration and efficient processes, preparing the organisation for post-implementation success and optimal management of service and maintenance operations.
IFS Project Managers
The IFS Project Manager oversees the entire IFS Services and Maintenance module implementation, ensuring it aligns with project goals and timelines. They coordinate resources, manage risks, and communicate effectively, ensuring a successful pre-go-live phase. Their leadership guarantees efficient project execution, setting the stage for post-implementation success and system reliability.
IFS Technical Analyst
An IFS Technical Analyst plays a critical role in implementing the Services and Maintenance module. They handle system configuration, data migration, and technical troubleshooting. Their expertise ensures seamless integration of the module, enabling efficient post-implementation maintenance and service operations, and optimising the IFS system functionality.
IFS Sales & Services Representatives
The IFS Sales and Services Representative contributes to the successful implementation of the Services and Maintenance module by bridging the gap between client requirements and system capabilities. They gather insights, communicate needs, and facilitate alignment, ensuring the module meets user expectations, leading to improved post-implementation service and maintenance operations.
IFS Business Analyst
The IFS Business Analyst plays a pivotal role in the implementation of the Services and Maintenance module. They assess business processes, identify requirements, and translate them into system specifications. Their expertise ensures a tailored module that enhances service and maintenance operations post-implementation, aligning technology with organisational needs.
IFS Recruitment Partners of Choice
The Requirement
Following the successful implementation of IFS Apps EE, the company recognised the need to enhance its team with specific skill sets, both functional and technical. This was to strengthen their small internal IFS department, which comprised of freelance consultants previously placed by IT Works, along with in-house end-users. They also had plans to upgrade to IFS Cloud within the next 12 months.
While the company already had a freelance IFS Service and Maintenance specialist supporting the project during pre and post-go-live phases, they aimed to bring in a permanent specialist. This specialist would have specific expertise in the Service and Maintenance function as well as facilitating communication and coordination between end-users and business processes.
Main Objectives:
- Strengthen the team’s capabilities.
- Bring in experts to enhance the company's IFS knowledge.
- Establish a reliable team setup before moving to IFS Cloud.
- Shift budget towards future needs.
Recruitment Process
Requirement
They were looking for someone who understood both the technical and functional aspects of the IFS ERP system. This person needed to have expertise in financials and service management, as well as knowledge of customisations, user administration (like permission sets), IFS lobbies, and writing Crystal Reports.
Candidate Selection
Finding the right person with such specific skills and within commutable distance, was tough. But with our extensive network of IFS international candidates built over 20 years, we provided the client with two options in just two days.
The Hiring Process
The hiring process involved two interviews for each candidate. First, they had a casual chat to see how well the candidates' experience matched the job and to learn more about their project knowledge and career goals. The second interview happened in-person onsite, where they discussed project needs in more detail and asked for examples of past work. They selected one person who could handle both the technical and practical sides of the job effectively.
TURNAROUND
The Result
From initial requirement to offer made, time to hire was just 3 weeks. Since the placement, IT Works have continued to sustain its relationship with both sides and is now collaborating on any future needs.
With their IFS specialist on board, the company now have the right IFS skillsets in place, expanded its understanding of IFS, and paved the way for their transition to IFS Cloud.
